Shipping policy
Processing Time
All eligible orders are processed within 10 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method chosen. Standard shipping typically takes 5 to 7 business days.
International Shipping
We offer international shipping to most countries. Shipping costs and delivery times will vary. Please note that customs duties and taxes may apply.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number to monitor your order’s status.
Shipping Restrictions
We do not ship to PO boxes or APO/FPO addresses. Orders placed with these addresses will be canceled.
Delays and Issues
While we strive to meet all delivery estimates, external factors such as weather or carrier delays may affect delivery times. We are not responsible for delays caused by these external factors.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [your contact email/phone number] so we can assist you.
Contact Us
For any questions about our shipping policy, please contact our customer service team at info@customcraftsolution.com